RememberWhenWe.com – Terms of Service

Effective Date: May 26, 2025

Welcome to RememberWhenWe.com (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services, including custom memorial websites, QR-coded plaques, and related media content (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility You must be at least 18 years old or the age of majority in your jurisdiction to use our Services.

2. User Accounts You may be required to create an account to use certain features. You are responsible for safeguarding your account credentials and for all activity under your account.

3. Content Submission By uploading or submitting photos, videos, audio, text, or other materials (“User Content”) to our Services:

• You affirm that you own the rights to the content or have appropriate permission.

• You grant us a non-exclusive, royalty-free, worldwide license to use, display, host, and reproduce your User Content for the purposes of providing our Services.

• You agree not to upload anything illegal, abusive, defamatory, obscene, infringing, or otherwise objectionable.

4. Prohibited Conduct You agree not to:

• Use the Services for unlawful purposes;

• Violate any third-party rights;

• Attempt to interfere with the security or operation of our platform;

• Use bots, scrapers, or similar methods to extract data.

5. Intellectual Property We retain all rights, title, and interest in and to the Services and our content, including text, logos, graphics, and software.

6. Product Sales All physical product sales (e.g., benches, plaques) are subject to availability. We reserve the right to modify or discontinue products at any time.

7. Refund & Return Policy All sales are final. We do not accept returns or offer refunds for any products or services once an order is placed.

8. Shipping Terms Shipping times and rates vary based on location and product type. Estimated delivery times are provided at checkout and are not guaranteed. We are not responsible for delays caused by carriers or factors outside our control.

9. Warranty Disclaimer for Physical Goods We offer a limited warranty on QR code functionality for a period of two (2) years from the date of delivery. This warranty covers defects in materials or workmanship that prevent the QR code from scanning and linking properly. The warranty does not cover damage due to misuse, alteration, or normal wear and tear.

10. Payment Terms and Methods We accept major credit cards and other payment methods as offered at checkout. Payment is due in full at the time of purchase. Orders will not be processed or shipped until payment is received.

11. Termination We may suspend or terminate your access to the Services at our discretion, with or without notice, for any breach of these Terms.

12. Disclaimers We provide our Services “as is” and “as available” without warranties of any kind. We are not responsible for lost, deleted, or corrupted content.

13. Limitation of Liability To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of the Services.

14. Indemnification You agree to indemnify and hold harmless RememberWhenWe.com and its affiliates from any claims, losses, or damages arising out of your use of the Services or violation of these Terms.

15. Governing Law These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in Warren County, Ohio.

16. Changes to Terms We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance of the new Terms.

17. Contact For questions, contact us at: rememberwhenwe123@gmail.com

RememberWhenWe.com – Terms of Service and Privacy Policy

Effective Date: May 26, 2025

Your privacy is important to us. This Terms of Service and Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

• Personal Info: Name, email, phone numbers, and payment details.

• Uploaded Content: Photos, videos, music links, messages.

• Technical Info: IP address, browser type, access times.

2. How We Use Your Information

• To provide and personalize Services.

• To communicate with you.

• To improve our offerings.

• To comply with legal obligations.

3. Sharing of Information We do not sell your information. We may share it with service providers (e.g., hosting, payment processors) as necessary to run the business.

4. Data Security We use industry-standard security measures, but no method is 100% secure. Use the Services at your own risk.

5. Data Retention We retain user-submitted content as long as necessary to provide the Services, or until deletion is requested.

6. Your Rights Depending on your location, you may have rights to access, correct, delete, or restrict your data. Email us to exercise these rights.

7. Children’s Privacy Our Services are not intended for children under 13.

8. Cookies We may use cookies and similar technologies to track usage and improve Services. You can disable cookies in your browser settings.

9. Third-Party Links Our Services may link to external websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy We may update this Terms of Service and Privacy Policy. Updates take effect when posted.

11. Contact Questions? Email us at: rememberwhenwe123@gmail.com